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Privacy Policy

PRIVACY POLICY OF THE WEBSITE WWW.PAK-IN.PL

1. General Information

  1. The protection of Users’ personal data is of the utmost importance to the Owner of this website. Every effort is made to ensure that Users feel safe when entrusting their personal data during the use of the website.

  2. A User is defined as a natural person, legal entity, or an organizational unit without legal personality that is granted legal capacity under the law, using electronic services available via the website.

  3. This privacy policy explains the rules and scope of personal data processing, the rights of the User, the responsibilities of the data controller, and the use of cookies.

  4. The Administrator applies the latest technical and organizational measures to ensure a high level of protection of processed personal data and to safeguard them against unauthorized access.

You have the right to:

  • Access your personal data, including receiving a copy (Article 15 GDPR)

  • Rectify your data (Article 16 GDPR)

  • Erase your data (Article 17 GDPR)

  • Restrict processing (Article 18 GDPR)

  • Transfer your data to another controller (Article 20 GDPR)

You also have the right to object:

  • At any time, for reasons related to your particular situation, to the processing based on legitimate interests (Article 6(1)(f) GDPR), including profiling (Article 21(1) GDPR)

  • To direct marketing purposes, including profiling, to the extent related to such marketing (Article 21(2) GDPR)

To exercise your rights, contact us. You may also block cookies (see section VIII) via your browser settings.

If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO).

I. DATA CONTROLLER

The data controller is Waldemar Wiórko, conducting business as Pracownia Szwalnicza Waldemar Wiórko, registered at Siennica Nadolna 85, 22-302 Siennica Nadolna, Poland, NIP: 5641287009 (hereinafter referred to as "Owner").

II. PURPOSE OF DATA PROCESSING

  1. The Administrator processes User data to properly execute sales agreements concluded via the online store at www.pak-in.pl.

  2. This includes:

    • Registering on the website

    • Concluding contracts

    • Settling payments

    • Delivering products/services

    • Exercising consumer rights (e.g. withdrawal, warranty)

  3. With consent, the data may also be used to send newsletters and promotional information.

  4. Data is processed to fulfill legal obligations (e.g. taxes, security, and defense).

  5. Data may also be processed for direct marketing, legal claims, or internal analytics.

III. TYPES OF DATA COLLECTED

  1. Required data:

    • Registration: name, email

    • Purchases: name, delivery address, phone number, email

  2. Optional:

    • Tax ID (NIP) if requesting an invoice

  3. For refunds, bank account numbers are collected as necessary.

IV. LEGAL BASIS FOR PROCESSING

  1. Data is processed in accordance with Regulation (EU) 2016/679 (GDPR).

  2. Data is only processed with User consent, given during registration or transaction confirmation.

  3. Providing personal data is voluntary but necessary to use the website or make purchases.

V. USER RIGHTS

  1. Users can request information about their data processing at any time.

  2. Users can correct or update their data via their account.

  3. Consent to data processing can be withdrawn at any time, in whole or in part.

  4. Users can request the deletion of their data, which also results in account deletion.

  5. Users can object to data processing and restrict processing as specified.

  6. Users may request data transfer to another controller.

  7. The Administrator will respond within one month of receiving a request.

VI. DATA RETENTION PERIOD

  1. Data is retained only as long as necessary to fulfill contractual or legal obligations.

  2. Transactional data is stored for 3 years after the end of the business relationship.

  3. Archival transaction data may be stored for warranty claims.

  4. If no agreement is reached, data is kept until the User deletes their account or withdraws consent.

VII. DATA SHARING WITH THIRD PARTIES

  1. The Administrator may share data with partners for purposes like order fulfillment or email communications (with User consent).

  2. Personal data is not shared with third parties for their marketing.

  3. Data is not transferred outside the EU.

  4. This policy complies with Articles 13(1) and 13(2) of the GDPR.

VIII. COOKIES

  1. The website uses cookies or similar technologies to gather information on access and preferences for advertising, analytics, and personalization.

  2. Cookies are data fragments with a unique reference code stored on the User’s device. They typically do not identify the individual.

  3. Some cookies expire at session end; others remember Users between visits.

  4. Types of cookies used:

    • cookie_read (cookie notice) – 2 years

    • Shoper5_lp-pl_PL (recently viewed products) – until year-end

    • product_vote_56 (product rating) – 1 day

    • basket (cart session) – session-based

    • ic (performance) – session-based

    • Google Analytics – user interaction tracking

  5. All cookies are set by the Administrator.

  6. All cookies comply with EU law.

  7. Most browsers accept cookies by default.

  8. Users can modify cookie preferences in their browser settings.

  9. Blocking cookies may limit website functionality.

  10. Cookies are used for:

    • Session management and user recognition

    • Diagnosing site issues and tracking performance

    • Personalizing layout and content

    • Analyzing user behavior to improve the site