We know how important quality and reliability are to you when it comes to the product you're about to receive.
We've all experienced a situation where a company was reluctant to honor a warranty claim. At PAK.IN, we value our work and craftsmanship—but above all, we value your trust in our products. That’s why every item is covered by a 3-year warranty, which includes repair or replacement.
WARRANTY TERMS:
Every product purchased through the PAK.IN online store is covered by a 3-year warranty from the date of purchase.
How to submit a warranty claim for my backpack?
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Contact us to arrange the best way to send your product to our workshop.
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Pack the product securely.
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Don’t forget to include a note with your return details: your email address, phone number, and shipping address.
We'll take care of the rest. If the product can’t be repaired, we’ll replace it with a new one. The fixed or new product will be sent back to the address you provided.
The PAK.IN Team
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